Careers at AC&C

At AC&C, our strength is our staff. We offer a wide variety of career opportunities, from entry to supervisory levels. We take great pride in hiring qualified applicants for the very important jobs available at AC&C. Listed below are Job Opportunities currently available. Please click on the Job Title to see the Descriptions and Qualifications.

Apply for an AC&C Job Posting:

To apply for any of our positions below, please print and fill-out our Job Application and mail, fax or scan and e-mail the completed application along with your resume and cover letter to:

Animal Care & Control of NYC
Attn: Human Resources
11 Park Place, Suite 805
New York, NY 10007
Fax: 212.442.2066
E-mail: hr@nycacc.org


Job Opportunities

Animal Care Officer

Definition: Under the direction of the Supervisors and Manager, the Animal Care Officer provides a high standard of animal care to ensure the welfare of animals at the AC&C Care Centers. Creates a healthy environment for all animals by monitoring their behavior, maintaining the cleanliness of kennels, and providing exercise and socialization.

Examples of Duties and Responsibilities:

  • Maintain a  high standard of animal care and welfare, which includes providing scheduled feedings, clean water at all times, proper bedding and enrichment toys.
  • Properly clean and sanitize kennels, wards, cages, equipment and areas of shelter as assigned, according to AC&C policy and procedure. Bathe or clean animals immediately if they become soiled.
  • Exercise and socialize with animals on a regular basis while abiding to AC&C’s dog walking program.
  • Observe and document unusual behavior, signs of illness and any injury of an animal on a daily basis. Communicate vital information to medical, behavior, adoptions and New Hope departments as needed.
  • Restrain, confine, handle animals, including those which are ill, injured, quarantined, and aggressive.
  • As directed by medical staff or supervisor, provide pre-surgery care and preparation to animals.
  • Conduct Lost and Found tours with members of the public.
  • Be knowledgeable and conversational on AC&C policies and common animal welfare practices.
  • Provide excellent customer service to individuals utilizing AC&C services.
  • Work cooperatively with AC&C volunteers and partners.
  • Process animal intakes as needed.
  • Perform other duties as assigned.

Qualifications and Required Skills:

  • High School Diploma or GED.
  • Minimum one year of animal care experience.
  • Minimum of 18 years of age.
  • Must be able to lift up to 50 pounds.
  • Love of animals and ability to interact with them in a calm, non-threatening manner.
  • Reliability, high level of integrity and punctuality are essential.
  • Good communication skills and ability to work in a team environment and follow directions.

Work Environment: Ability to work in an animal care facility where euthanasia is performed. Ability to remain calm and assertive in stressful situations. While performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals. The noise level in the environment can be very loud.  Must be able to lift up to 50 pounds.

Reports to: Supervisors and Manager.

Overtime: This is a union position and is eligible for overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Animal Care Supervisor – Manhattan

Definition: This is a mid-level managerial position responsible for the supervision and oversight of the Animal Care Department, ensuring compliance with organizational policies and procedures specifically with regard to animal care and housing.

Examples of Duties and Responsibilities:

  • Provide daily supervision of Animal Care Department staff, as well as volunteers assigned to the Animal Care Department.
  • Ensure that Animal Care Department has adequate supplies and inventory required to provide animal care and housing.
  • Responsible for the generation and review of all appropriate Animal Care Department reports and addressing issues identified.
  • Manage Animal Care Department animal population daily.
  • Conduct regular rounds of Animal Care Department to ensure appropriate care of animal population and responsiveness of staff to animal needs and assigned tasks.
  • Generate the At Risk list to New Hope partners as assigned by Care Center Manager.
  • Develop and maintain efficient and accurate Animal Care Department Staff daily work schedules, overtime, leave requests, time and attendance reports.
  • Review and complete Animal Care Department payroll records.
  • Establish, monitor and measure staff performance goals and provide performance evaluations to Animal Care Department Staff.
  • Participate in Animal Care staff hiring, evaluations and disciplinary action in cooperation with Care Center Manager and Human Resources.
  • Plan, conduct, document and reinforce staff training related to organizational policies and procedures.
  • Work cooperatively with Care Center Management and Executive Team on effective daily operation of Care Centers.
  • In absence of Care Center Manager, assume all operational responsibilities in managing the Animal Care Center.
  • Other duties as assigned by Care Center Manager or Executive Management.

Qualifications and Required Skills:

  • High School diploma or GED
  • Minimum 3 years of relevant experience
  • Minimum 21 years of age
  • Valid and current NY State Driver's License in good standing
  • Must be able to lift 50 lbs
  • Basic familiarity with computers, MS Word and MS Outlook
  • True love of animals and ability to interact with them in a calm, non-threatening manner
  • Demonstrated reliability, high level of integrity and leadership
  • Willingness to pursue growth and learning
  • Strong verbal communication skills
  • Ability to work effectively, both independently and in team environment
  • Knowledge of dog and cat breeds, their body language and their temperament
  • Knowledge of animal shelter policies and procedures
  • Must be willing to travel within the five boroughs to any of our 5 locations

Work Environment: While performing the duties of the job, the employee must have the ability to work in an animal care facility where euthanasia is performed.  Also, the employee must have the ability to remain calm and assertive in stressful situations. The noise level in the environment can be very loud.

While performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals. This position is required to frequently drive between facilities. 

Reports to: Care Center Manager.

Overtime: This position is exempt from overtime

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Animal Care Technician

Definition: Under the direction of a veterinarian, assist in the provision of basic care for animals in the shelter through direct assistance with examinations and documentation of medical findings and treatments. Facilitates accurate and timely data entry, including photographic documentation as needed. Restrains and otherwise assists veterinarians and veterinary technicians and assistants with examinations.  Bathes and grooms animals, provides basic husbandry and direct assistance as otherwise directed. Ensures basic maintenance tasks are performed in a timely fashion to ensure the smooth functioning of the department.

This position is based within the medical department at a specific AC&C location but flexibility to work at other locations may occasionally be required.

Examples of Duties and Responsibilities:

  • Handle and restrain animals
  • Assist in feeding and other basic husbandry care of animals
  • Clean medical areas, kennels and cages as needed
  • Maintain handling and restraint equipment
  • Accurately document medical exam findings, vaccinations, and treatments in Chameleon medical records
  • Medicate animals orally and/or topically
  • Assist in stocking and maintenance of adequate inventory
  • Assist with humane euthanasia
  • Facilitate transfer of animals from intake areas through medical and into appropriate housing
  • Work cooperatively with AC&C volunteers and partners
  • Other duties as assigned by the medical supervisor or veterinarian

Qualifications and Required Skills:

  • Must be 18 years of age or older
  • Minimum 6 months previous experience working with animals in a veterinary or shelter setting
  • High school diploma or GED. Some college preferred but not required
  • Good written and oral communication skills and basic computer skills, including a basic understanding of medical terminology
  • Dependable, reliable, and efficient
  • Must be able to lift at least 50 pounds and stand for prolonged periods of time

Work Environment: The employee will regularly be exposed to the following: potentially zoonotic diseases (including rabies), aggressive animals, loud noises (e.g. barking dogs), odors and airborne particles, including animal fur and toxic chemicals.  The noise level in the environment is very loud.  Must be able to lift up to 50 pounds. 

Examination, restraint, and treatment of a high number of animals is physically and emotionally demanding. Euthanasia is performed in the facility and assisting with euthanasia is a specific job task for this position.

Reports to: Medical supervisor

Overtime: This position is eligible for overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Animal Control Officer

Definition: Under the supervision of the Field Supervisor, provide animal control and rescue through field assignments.  Respond to calls in field, drive vehicle safely throughout five boroughs or other areas transporting and impounding animals, and educate public on animal related issues as part of field call.

Examples of Duties and Responsibilities:

  • Drive vehicle in a safe manner
  • Handle various species of animals humanely
  • Respond to field calls/transport requests in order of priority
  • Clean/disinfect vehicles, cages, equipment
  • Conduct intake of animals in shelter computer system
  • Communicate AC&C policies/procedures to public and other agencies
  • Complete necessary written reports concisely and in a timely manner
  • Initiate animal cruelty investigations as needed
  • Respond to disaster related calls
  • Work cooperatively with AC&C volunteers and partners
  • Perform other duties as assigned

Qualifications and Required Skills:

  • Possess and maintain a valid NYS Drivers License in good standing
  • Good verbal/written communication skills and basic computer skills
  • High School Diploma
  • One year of satisfactory work experience handling animals and/or driving in a metropolitan area
  • Ability to use GPS, read maps, prioritize field calls
  • Must be able to lift a minimum of 50 lbs
  • Must be able to capture and restrain animals ranging in weight greater than 100 lbs
  • Must be able to handle animals of various species; including, but not limited to reptiles, birds, rabbits, primates
  • Must be able to work On Call after hours

Work Environment: Majority of hours will be spent alone in vehicle driving and in the field responding calmly to calls from the public and diffusing emotional and stressful situations.  While performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals.  The noise level in the environment can be very loud.  Must be able to lift and move a minimum of 50 pounds and capture and restrain animals ranging in weight greater than 100 pounds.

Reports to: Assistant Director of Operations

Overtime: This is a union position and is eligible for overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Canine Behavior Assessor

Definition: Evaluate and assist with the determination of canine behavior while in AC&C’s care through SAFER assessments and other behavioral tools.

Examples of Duties and Responsibilities:

  • Perform SAFER Assessment in accordance with SAFER guidelines
  • Review and evaluate all behavior information available on dogs to accurately determine behavior status in accordance with AC&C’s Placement Policy
  • Videotape and upload videos of all assessments performed
  • Accurate and legible data entry of all assessments
  • Communicate concerns regarding any animals that may be of danger to staff and the general public
  • Adhere to all safety guidelines to minimize incidents of bite which includes determining if an assessment is not possible due to safety
  • Maintain supply inventory and request additional supplies when needed

Qualifications and Required Skills:

  • SAFER Certification and at least 1 year performing SAFER assessments preferred
  • Two years of animal handling within a shelter
  • Proficient with Microsoft Outlook, Excel and Word, ability to learn animal Software
  • Good oral written communication skills
  • Extensive knowledge of breeds and their association with specific behaviors
  • High School Diploma or GED
  • Valid NYS Driver’s License

Work Environment: Must be able to handle canines of all breeds and sizes. The Behavior Assessor must be able to handle other animals of various temperaments in a calm non threatening mannerWhile performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals.  The noise level in the work environment is very loud. Frequent driving between facilities is required.  Must be able to lift and move up to 50 pounds.

Reports to: Behavior Supervisor

Overtime: This position is eligible for overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Canine Behavior Assistant

Definition: With the Canine Behavior Assessor, assists with SAFER (behavior) assessment of dogs in the care of Animal Care and Control of New York City.

Examples of Duties and Responsibilities:

  • Assist with performance of SAFER assessments in accordance with SAFER guidelines
  • Convey SAFER results and incorporate findings into AC&C behavior rating system accurately and legibly in accordance with AC&C’s Placement Policy
  • Assist with communication regarding any animals that may be of concern or danger to staff and the general public
  • Videotape and upload videos of all assessments performed
  • Adhere to all safety guidelines to minimize incidents of bite, which includes determining if an assessment is not possible due to safety concerns
  • Work cooperatively with AC&C volunteers and partners
  • Other duties as assigned by supervisor

Qualifications and Required Skills:

  • Previous experience performing behavior evaluations in a shelter or veterinary setting
  • One year of animal sheltering experience, including animal handling within a shelter
  • Knowledge of canine body language and behavior
  • Good oral and written communication skills
  • Proficient with Microsoft Outlook, Excel and Word, comfortable learning new computer systems and operating video taping equipment
  • High School Diploma or GED
  • Valid and current NYS Driver’s License

Work Environment:

Must be able to handle canines of all breeds and sizes. The Behavior Assistant must be able to handle animals of various temperaments in a calm, non-threatening mannerWhile performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals.  The noise level in the work environment is very loud. Frequent driving between facilities is required.  Must be able to lift and move up to 50 pounds.

Reports to: Behavior Supervisor

Overtime: This position is eligible for overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Care Center Manager - Staten Island

Definition: This position is a supervisory position that is responsible for the overall operations of the care center including animal and facility care, and customer service; responsible for animal care and cleanliness at the care center and making day to day decisions regarding animal inventory, care and placement; purchasing of supplies; and cash handling.  Responsible for clearly communicating job expectations, job training, and holding staff accountable to the approved procedures.

Examples of Duties and Responsibilities:

  • Implements and monitors care center based programs to meet and exceed the standards of humane animal care and customer service to the animals and the community.
  • Follows written procedures for animal care and handling and ensures they are adhered to throughout the shelter; directs and monitors building maintenance needs; cleanliness and sanitation of animals; care of kennels and equipment; and animal care, feeding, and housing.
  • Directs and supervises care center in the performance of their responsibilities.  This includes but is not limited to intake, animal care, customer service, cleanliness, and animal handling. Responsible for communicating with the line staff and supervisors to ensure teamwork and cooperation. 
  • Ensures staff is held accountable to the processes through a progressive discipline approach. Responsible for hiring, firing, coaching, evaluations and implementing training programs.
  • Works with the medical team to ensure that medical needs are identified, animals are receiving timely medical care and that treatments are being performed in accordance with AC&C policy.
  • Works under the Senior Manager of Shelter Operations to ensure that the shelter is following all guidelines as set forth by the law and government contracts. Ensures that safety procedures are being followed and OSHA standards are met at all times. Takes immediate action to correct hazards as needed.
  • Works with the placement department to make decisions about animal placement on a daily basis. Conducts daily rounds to make placement decisions including euthanasia
  • Ensures accurate, complete and timely record keeping and maintains quality control. Responsible for daily animal inventory and resolution of discrepancies. Prepares the daily at-risk list following agency protocol. Monitor statistics on daily animal population.
  • Enforces all policies and procedures as related to animal placement.
  • Supervises the business office functions including cash handling, data entry, and daily transactions.  Responds to customer and partner concerns via phone and email.  Manages care center customer service and quality assurance program including regular review and follow up of data entry, customer care, policy enforcement.
  • Manages and adheres to the care center operational budget. Maintains inventory and is responsible for ordering and monitoring care center supplies.
  • Plans and schedules the maintenance and repair of care center. Acts as a line supervisor when it comes to new construction, renovation or repair.  
  • Responsible for actively supervising and maintain communication with care center volunteers.  Ensures all volunteer policies are adhered to.  Ensures that all volunteers feel welcome and are incorporated into the AC&C team.
  • Actively participates in the development of organizational policies and in other departmental programs and projects including marketing, fundraising, outreach, and volunteer programs.
  • Responsible for being available on call after hours and must be willing to work rotating shifts, including nights, holidays, and weekends. 
  • Other duties as assigned.

Qualifications and Required Skills:

  • Must be at least 21 yrs of age
  • High School diploma or GED required. College degree preferred but will take into account years of experience in lieu of degree. 
  • Animal Welfare experience a plus.
  • Must have previous supervisory experience and at least 5 years experience in leadership capacity
  • Must possess excellent people skills, staff management skills, and communication skills
  • Experience in health assessment, animal nutrition, appropriate cleaning and disinfection procedures.
  • Ability to manage multiple tasks simultaneously; problem solve and delegate effectively
  • Demonstrate reliability, leadership and a high level of integrity
  • Valid and current NYS Drivers License required
  • Basic familiarity with computers, MS Word and MS Outlook
  • Expected to work extended hours as needed
  • Must be willing to travel within the five boroughs to any of our 6 locations
  • Frequent driving between facilities is required.
  • Must be able to lift and move up to 50 pounds.
  • Must be able to work in a stressful environment

Work Environment: Ability to work in an animal care facility where euthanasia is performed, and remain calm and in control in stressful situations. While performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals. The noise level in the work environment is very loud.

Reports to: Senior Manager, Shelter Operations

Overtime: This position is not eligible for overtime

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Enrichment Facilitator – Manhattan

Definition: Provide behavioral enrichment to the animals in Animal Care and Control of New York City’s (AC&C) care; including exercise, behavioral enrichment, and basic training; to provide mental stimulation promoting health and well being.

Examples of Duties and Responsibilities:

  • Works with the Behavior Supervisor to maintain and support a program that provides behavioral enrichment, exercise and care for the animals at AC&C.  Exercise animals at our care centers through walking, play and with the use of toys.
  • Implement an enrichment plan for animals at the care centers as designated by the Behavior Supervisor.
  • Provide toys, bedding, and other enrichment supplies for animals, as appropriate.
  • In conjunction with the enrichment plan, teach basic manners during exercise and in the kennel as appropriate.
  • Work with the behavior staff, animal care staff, and volunteers to identify particular animals that are shy, have been with AC&C for a long time and/or need special attention to implement a plan for their care.
  • Work with Canine Behavior Assessors and Assistants to coordinate walking of dogs prior to their assessments.
  • Work with Feline Behavior Assessor to monitor cats with challenging or fearful behavior.
  • Keep accurate written records to identify what was done each day for each animal and to monitor the plan. Update records and observation logs as new information becomes available. Communicate findings with the Behavior Supervisor.
  • Write and monitor bios for animals to assist with educating the staff, volunteers and public about the animals.
  • Clean up after animals. This includes picking up after the dog during a walk and spot cleaning of kennels as needed.
  • Work with all ACC staff to identify medical, care, and placement needs for the animals. This includes medical, grooming, and behavioral issues identified while providing enrichment.
  • Work with volunteers to help train and assist.
  • Other duties as assigned.

Qualifications and Required Skills:

  • Must have a genuine love and respect for animals.
  • Must be able to handle all types and breeds of cats and dogs with varying behaviors and energy levels, including those showing fearful and aggressive behaviors.
  • Must  have strong interpersonal skills.
  • Experience with animals and dog behavior a plus but must be willing to learn.
  • Position requires an individual who is able to physically walk distances.
  • High School Diploma or GED required.

Work Environment:

Must be able to work in an animal shelter with a positive and motivational attitude. While performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals.  The noise level in the work environment is very loud. Must be able to lift and move up to 75 pounds.

Reports to: Behavior Supervisor

Overtime: This position is not exempt from overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Licensed Veterinary Technician - Manhattan & Brooklyn Care Centers

Definition: Under the direction of a veterinarian, assist in the provision of medical and surgical care of animals in the shelter. Administers medications, assists with surgery, performs basic laboratory tests, performs euthanasia. Works well independently but as part of a team to ensure timely, quality medical care for all animals in the shelter.

This position is based within the medical department at a specific AC&C location but flexibility to work at other locations may occasionally be required.

Examples of Duties and Responsibilities:

  • Handle, restrain and triage all animals entering shelter.
  • Medicate orally, SQ and IM as directed by the staff veterinarian.
  • Prepare animals for and assist in surgery.
  • Administration and monitoring of anesthesia.
  • Collect appropriate samples and perform basic laboratory tests, including decapitation for rabies testing.
  • Implantation of microchips.
  • Take and develop radiographs.
  • Perform Euthanasia.
  • Properly record all drug activity, DEA logs, and statistics, as required by law and AC&C policy.
  • Maintain accurate and complete medical records, including computer data entry.
  • Assist in the documentation of cruelty cases.
  • Assist in performance of necropsy, as needed.
  • Cleaning of medical areas, kennels and cages as needed.
  • Maintain medical equipment.
  • Aging, sexing, and accurate breed identification.
  • Other job duties as assigned by the lead veterinary technician or veterinarian.

Qualifications and Required Skills:

  • Must be 21 years of age or older.
  • Associates or bachelor's degree in veterinary technology, or foreign equivalent recognized by NYS.
  • Licensure in NYS to practice veterinary technology.
  • Previous experience working in shelters preferred but not required.
  • Eligibility for and willingness to apply for euthanasia technician certification.
  • Good written and oral communication skills.
  • Critical thinking and problem-solving skills, able to multi-task and prioritize.
  • Dependable, reliable, and efficient.
  • Must have NYS driver's license.
  • Must be able to lift at least 50 pounds and stand for prolonged periods of time.

Work Environment: The employee will regularly be exposed to the following: potentially zoonotic diseases (including rabies), aggressive animals, loud noises (e.g. barking dogs), and odors. Examination, restraint, and treatment of a high number of animals is physically and emotionally demanding. Euthanasia is performed in the facility and assisting with euthanasia is a specific job task for this position.

Reports to: Staff Veterinarian and Lead Veterinary Technician.

Overtime: This position is eligible for overtime.

Salary Negotiable: Full-time, exempt, competitive salary, plus benefits, including medical, dental and vision insurance, sick leave, annual leave, professional association dues and 401K.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

New Hope Liaison - Manhattan Care Center

Definition: Review, select and place companion animals as well as exotic animals that are surrendered to the AC&C. Build and maintain relationship with animal welfare adoption partners.

Examples of Duties and Responsibilities:

  • Cultivate relationships with New Hope Partners and ensure compliance with New Hope protocols.
  • Communications via phone, e-mail, and in-person visits to shelter.
  • Prioritize animals for placement with partners.
  • Document, review and relay information to New Hope Partners as deemed necessary and appropriate.
  • Place phone calls to appropriate New Hope Partners for potential placements.
  • Follow-up consistently with potential placements.
  • Set-up or coordinate transports.
  • Ensure the integrity of all documents, including but not limited to New Hope Contracts, medical/behavioral waivers, etc.
  • Act as a liaison among New Hope Partners, Alliance Partners and animals within the shelter's care.
  • Review and update New Hope Partner placements daily and ensure timely follow up.
  • Identify and mark animals that have been placed with New Hope Partners.
  • Set-up animals internally and externally for spay/neuter appointments.
  • Attend offsite, after-hour New Hope functions, as needed.
  • Work cooperatively with AC&C volunteers and partners.
  • Other duties, as assigned by supervisor.

Qualifications and Required Skills:

  • Minimum 2 years placement experience with an animal shelter or placement organization.
  • High School Diploma or GED.
  • Minimum 2 years of Customer Service experience.
  • Must be able to navigate Microsoft Outlook, Word and Excel.
  • Capable of learning a Chameleon computer program.
  • Must be willing to travel within the five boroughs to any of our five locations.

Work Environment:

  • Must be able to work in an animal sheltering environment, with a positive and motivational attitude. Ensure the confidentiality of AC&C and Alliance Partners at all times.
  • While performing the duties of the job, the employee is frequently exposed to odors or airborne particles, including animal fur and toxic chemicals. The noise level in the work environment is very loud. Frequent driving between facilities is required. Must be able to lift and move up to 25 pounds.

Reports to:New Hope Supervisor

Overtime: This position is not exempt from overtime.

Salary Negotiable: Full-time, exempt, competitive salary, plus benefits, including medical, dental and vision insurance, sick leave, annual leave, professional association dues and 401K.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Veterinarian

Definition: Provide leadership and direction for the medical and surgical care of animals in the shelter. Responsible for the day to day health of animals in the shelter. Triage and stabilize ill and injured animals (including on-call as needed), diagnose and treat a wide variety of medical conditions, anesthetize animals as needed, and perform surgery. Recognition and documentation of animal cruelty, including expert witness testimony. Must be willing to work with a wide variety of species, focusing on cats and dogs. Advise on placement and euthanasia decisions. Work with the medical director to ensure health of the population, oversight and training of medical staff (veterinary technicians and assistants).

This position is based within the medical department at a specific AC&C location but flexibility to work at other locations may occasionally be required.

Examples of Duties and Responsibilities:

  • Diagnosis and treatment of disease
  • Disease identification and surveillance, including daily rounds
  • Triage and examination of a variety of species
  • Efficiently stabilize and manage a variety of trauma cases, including vehicular traumas, high-rise traumas, etc
  • Recognize, manage and treat a wide variety of medical conditions, with a particular focus on infectious diseases
  • Direct veterinary technicians and assistants in the daily performance of their duties
  • Oversee controlled substances use and logging with the assistance of the medical clerk (where applicable)
  • Administration and monitoring of anesthesia
  • Performance of routine surgery, focusing on high-volume high-quality spay/neuter
  • Collect appropriate samples and perform and/or request appropriate laboratory tests, including decapitation for rabies testing
  • Interpretation of laboratory data and radiographs
  • Assist in placement and euthanasia decisions
  • Properly record all drug activity, DEA logs, and statistics, as required by law and AC&C policy
  • Maintain accurate and complete medical records, including computer data entry
  • Recognition and documentation of cruelty cases, including preparation of veterinary statements and expert witness testimony
  • Necropsy examinations of deceased animals
  • Work with the medical director to ensure compliance with relevant state law and city code
  • Other duties as assigned by the Medical Director

Qualifications and Required Skills:

  • DVM, VMD, or equivalent degree.
  • Licensure in NYS to practice veterinary medicine.
  • Previous clinical experience, particularly in shelters, preferred but not required.
  • Strong surgical and diagnostic skills
  • Interest in and understanding of shelter medicine, epidemiology, and herd health.
  • Good written and oral communication skills.
  • Critical thinking and problem-solving skills, able to multi-task and prioritize.
  • Dependable, reliable, and efficient.
  • Must have a valid NYS driver's license.
  • Must be able to lift at least 50 pounds, stand for prolonged periods of time, and perform multiple surgeries on a daily basis.

Work Environment: The employee will regularly be exposed to the following: potentially zoonotic diseases (including rabies), aggressive animals, loud noises (e.g. barking dogs), and odors.

Medical and surgical care in a high volume setting is physically and emotionally demanding.

Euthanasia is performed in the facility and euthanasia decisions are a specific job task

Reports to: Medical Director.

Overtime: This position is exempt from overtime.

Salary Negotiable: Full-time, exempt, competitive salary, plus benefits, including medical, dental and vision insurance, sick leave, annual leave, professional association dues and 401K.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Volunteer Liaison - Brooklyn Care Center

DEFINITION
Oversee the scheduling, training, placement, recognition and administration of AC&C’s volunteer program in our Brooklyn Care Center.

EXAMPLES OF DUTIES AND RESPONSIBILITIES

  • Train, supervise and retain volunteers for the continuation and growth of the volunteer program
  • Enforce AC&C’s volunteer policies and procedures, rules and regulations and other necessary information
  • Help maintain proper volunteer files, including applications and database files on all volunteers
  • Collaborate with the Volunteer Manager for planning, implementation and support, and shelter staff to optimize value of volunteers and the organization
  • Help with targeting exceptional volunteers for volunteer recognition, appreciation and advancement
  • Communicate ideas on relevant content for the weekly volunteer newsletters
  • Provide monthly reports regarding the activities of the program
  • Monitor safety issues among volunteers and take immediate action to correct hazards, including proper training of volunteers or re-classifying levels of competency to handle animals. 
  • Provide guidance, direction and resolution for problems or staff issues
  • Develop and foster supportive working relationship between AC&C staff and volunteers, including resolution of conflicts between the two groups
  • Work cooperatively with AC&C volunteers and partners
  • Other duties as assigned by supervisor

SKILLS AND REQUIREMENTS

  • Bachelor’s degree preferred
  • Ability to work flexible hours and days, including nights and weekends, as needed
  • At least two years of supervisory-level responsibility within an active volunteer program, or related experience
  • Ability to interact with animals in a calm and non-threatening manner
  • Demonstrated leadership and team-building qualities
  • Excellent verbal and written communication skills, interpersonal and interview skills to successfully recruit and train volunteers
  • Be consistently organized, and to prioritize issues and tasks
  • Have a working knowledge of Excel, PowerPoint and Microsoft applications, plus ability to learn new computer programs as needed
  • Ability to plan and operate within a budget

WORK ENVIRONMENT:

  • Must be able to work in an animal sheltering environment, with a positive and motivational attitude. Ensure the confidentiality of AC&C at all times.
  • While performing the duties of the job, the employee is frequently exposed to odors or airborne particles, including animal fur and toxic chemicals. The noise level in the work environment is very loud. Must be able to lift and move up to 50 pounds.

REPORTS TO: Volunteer Manager

OVERTIME:  This position is not eligible for overtime.

NOTE: This job description is not intended to be all-inclusive. Employee may be required to perform other related duties to meet the ongoing needs of the organization.

Apply for this position.

Volunteer Liaison - Floater

DEFINITION
Oversee the scheduling, training, placement, recognition and administration of AC&C’s volunteer program. This position is based out of the Brooklyn Care Center and requires regular travel to the Manhattan and Staten Island Animal Care Centers.

EXAMPLES OF DUTIES AND RESPONSIBILITIES

  • Train, supervise and retain volunteers for the continuation and growth of the volunteer program
  • Enforce AC&C’s volunteer policies and procedures, rules and regulations and other necessary information
  • Help maintain proper volunteer files, including applications and database files on all volunteers
  • Collaborate with the Volunteer Manager for planning, implementation and support, and shelter staff to optimize value of volunteers and the organization
  • Help with targeting exceptional volunteers for volunteer recognition, appreciation and advancement
  • Communicate ideas on relevant content for the weekly volunteer newsletters
  • Provide monthly reports regarding the activities of the program
  • Monitor safety issues among volunteers and take immediate action to correct hazards, including proper training of volunteers or re-classifying levels of competency to handle animals. 
  • Provide guidance, direction and resolution for problems or staff issues
  • Develop and foster supportive working relationship between AC&C staff and volunteers, including resolution of conflicts between the two groups
  • Work cooperatively with AC&C volunteers and partners
  • Other duties as assigned by supervisor

SKILLS AND REQUIREMENTS

  • Bachelor’s degree preferred
  • Ability to work flexible hours and days, including nights and weekends, as needed
  • At least two years of supervisory-level responsibility within an active volunteer program, or related experience
  • Ability to interact with animals in a calm and non-threatening manner
  • Demonstrated leadership and team-building qualities
  • Excellent verbal and written communication skills, interpersonal and interview skills to successfully recruit and train volunteers
  • Be consistently organized, and to prioritize issues and tasks
  • Have a working knowledge of Excel, PowerPoint and Microsoft applications, plus ability to learn new computer programs as needed
  • Ability to plan and operate within a budget

WORK ENVIRONMENT:

  • Must be able to work in an animal sheltering environment, with a positive and motivational attitude. Ensure the confidentiality of AC&C at all times.
  • While performing the duties of the job, the employee is frequently exposed to odors or airborne particles, including animal fur and toxic chemicals. The noise level in the work environment is very loud. Must be able to lift and move up to 50 pounds.

REPORTS TO: Volunteer Manager

OVERTIME:  This position is not eligible for overtime.

NOTE: This job description is not intended to be all-inclusive. Employee may be required to perform other related duties to meet the ongoing needs of the organization.

Apply for this position.