A report filed with ACC will be entered into an online database that searches our computer records and will send you information if there is a match. This report will be valid for 60 days, and we will continue to send you information if applicable. This will also enroll you in a program where volunteers will actively assist in the search for your pet in both ACC and third-party lost and found sites. You should only file a Lost Pet report after ensuring your lost pet is not already in our Found Pets database.
Our shelters receive animals every day, and one of them could be your pet. We are required to hold stray animals (animals that do not have an identified owner) for three days. After this three-day holding period, any stray animal can be put up for adoption, transferred to another shelter, sent to rescue, put into a foster home, and, in rare cases, euthanized (only if serious medical issues exist or there are aggression issues).
ACC reminds all pet owners to ensure their dog is licensed and always kept on a leash, that their cat is kept indoors, that their pets are wearing a tag, and that they have a registered microchip.
Microchips with up-to-date info are essential! If your lost pet is brought to any shelter or veterinary office, they will scan for a microchip and contact you! Here at ACC, we reunite hundreds of animals yearly because of microchips! If your pet is not microchipped, please have one implanted immediately! If your pet is microchipped, call the company to ensure the info is up-to-date. A microchip MUST be updated manually every time you move or change your contact info. If you don't know the microchip company, visit petmicrochiplookup.org.
Make sure to have a recent, full-body photo in case your pet goes missing. Seeing your pet in their entirety is very helpful for shelters and people assisting in the search. Other details to have ready are approximate weight, age, and any distinctive features/markings on your pet.
Make sure your dog has a collar and tags with up-to-date contact info. Also, never walk your dog off-leash, and make sure their collar and leash are not deteriorating.
Make sure your dog is licensed in NYC! Click here to get your dog license today!
Our pets are curious creatures (especially cats!) and will leave through any exit available. Make sure windows are closed and/or have screens, especially when adding/removing an air conditioning unit as the seasons change.
Pictures and descriptions of animals found and brought to our Care Centers are posted on our website’s Found Pets database daily. If you see an animal that fits the description of your lost pet, visit the identified Care Center to reclaim your pet.
When searching our Found Pets database, select the appropriate Animal Type only and click on “search.” Leaving the other fields empty will maximize your search results. If you do not see a match in the animals listed in the Found Pets database, scroll to the bottom of the page and click “Show Pets Found by the Public” near the bottom. This search will provide you with the Found Pets reports made by those who have found lost pets but have chosen to keep them in their care rather than turn them into the Care Center. You should file a Lost Pet report if you still cannot find your lost pet in this database.
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AUTOMATED TEXT MESSAGING PRIVACY POLICY / TERMS & CONDITIONS
Agreement to Receive Text Messages
By providing your mobile number, you agree that Animal Care Centers of NYC (ACC) may send you text messages (including SMS and MMS). ACC will send you up to fifteen (15) messages per month. Message and data rates may apply.
You may opt-out anytime by texting the word STOP to phone number 56525. For help, send the word HELP to 56525.
You agree to notify us of any changes to your mobile number and update your account to reflect this change.
Animal Care Centers of NYC does not store your personal information. Simple Texting stores phone numbers and other information. Simple Texting’s privacy policy can be found at https://simpletexting.com/privacy-policy/.
Will I be charged for the text messages I receive?
Though ACC will never charge you for the text messages you receive, depending on your phone plan, you may see some charges from your mobile provider.